You can place an order by browsing our products on www.nexmaxo.com, selecting your desired items, and completing the checkout process through our secure payment gateway.

We accept all major payment methods including: – Credit/Debit Cards – Net Banking – UPI – Wallets
All payments are processed securely.

Delivery timelines vary by location: – Metro Cities: 3–5 business days – Other Cities: 5–7 business days – Remote Areas: 7–10 business days

International delivery: 7–21 business days depending on the country.

Once your order is shipped, you will receive an email with: – Tracking number – Courier partner details – Tracking link
You can track your package until delivery.

We offer returns if your product is: – Damaged – Defective – Wrong item received – Not as described
Return window: 7 days from the date of delivery.
Please refer to our Return & Refund Policy for detailed guidelines.

Email us at hello@nexmaxo.com with: – Your Order ID – Photos/videos explaining the issue

Our team will respond within 24–48 hours.

Yes, we offer free replacements for: – Damaged items – Wrong items delivered – Manufacturing defects
Subject to stock availability.

Yes, we ship selected products internationally.
Shipping cost and delivery time depend on the destination country.

Some items—such as carpets and handicrafts—are handmade and may have slight variations that enhance their uniqueness.

Product descriptions will mention this clearly.

If you receive a damaged item: – Take photos/videos immediately – Email us at hello@nexmaxo.com within 24–48 hours

We will process a replacement or refund after verification.

Currently, we offer support via email at hello@nexmaxo.com.

If COD is offered, it will be mentioned at checkout. Availability may vary by location or product type.

You can contact our team at:
📧 hello@nexmaxo.com
🌐 www.nexmaxo.com
We respond to all queries within 24–48 hours.